Privacy Policy

We collect, use and store your personal information to enable us to provide you with various services and provide you a personalized experience online. We will keep your personal information confidential at all times and only collect, use and store it in accordance with this privacy policy.

LIDAH will not sell your personal information under any circumstances. LIDAH will not sell your personal information to third parties and will only make it available to parties involved in processing your order, for example parcel delivery service. PostNL or DHL will receive your name and address to ship your order, as well as our logistics team so that they can make the shipping labels. Our employees, as well as any third parties with whom we work, are obliged to respect the confidentiality of this data.

Collection of your personal information

We collect personal data at different levels.

  • We only collect the information necessary to fulfill the relevant order (such as your name, contact details and payment/credit card details).
  • You may wish to review or update your personal information that we hold. You can do this by contacting our customer service or by editing your customer profile in your registered account.
Use of your personal information

We use the personal data you provide to us for the following purposes:

  • To provide our services to you. This includes answering any questions you may have, providing recommendations about products on our site, maintaining your shopping cart on our site, reviewing your requests to us for any of our services, and fulfilling orders you place with us. (including the security checks of your payments and verification).
  • To provide you with marketing communications, as we would occasionally like to update you with our latest products, news via email, post and telephone.
Disclosure of your personal information

Your personal data will be treated confidentially with us, with the exception of the following parties to whom we may disclose your personal data to them:

  • Any financial institutions or credit card companies, or collection agencies where necessary to establish and support the payment made by you
  • All parties where such disclosure is required by legal or contractual obligations or as required by law

This privacy policy does not apply to websites maintained by third parties. Please read the privacy policies of such third parties before providing your personal information to such third parties (whether or not through our Site). We are not responsible and liable for any use or infringement of your personal data by such third parties.

Third Party Developers & Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to help LIDAH analyze how our users behave on our website. The information generated by the cookie about your use of the website – including your IP address – will be transferred to Google and stored by Google on servers in the United States. Google uses this information to keep track of how the site is used and to compile reports on website activity and provide other services related to website activity. Google may only transfer this information to third parties if Google is legally obliged to do so, or if these third parties assist in processing the information on behalf of Google. Google will not associate your IP address with other data held by Google.

Embedded content from other websites

Articles on this site may contain embedded content (for example, videos on Youtube, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with this embedded content, including interacting with the embedded content if you have an account and are logged in to that website.

Contact us

If you have any questions or feedback about our privacy policy, please don't hesitate to contact us. By law you have the legal right to correct your personal data where necessary. In the event that our privacy policy is updated, you will find the most recent changes on this webpage.